SERVICES
EVERY SITUATION IS UNIQUE
Whether you know exactly what you’re looking for, or you can’t begin to think of what you need, together we can create a program that’s perfect for you. I offer a wide range of learning solutions that can stand alone or be packaged together in a variety of ways. From discovering and clarifying the needs of your workforce, to leveling-up your leadership team, to training your trainers, the options to help increase your organizational growth and success are endless.
During our discovery call, we can discuss what you are experiencing and explore the various ways we can work together to take your team to the next level.
Click to learn more about each service offering
TOPICS
Build Outstanding Leaders
Even the most talented employees will struggle to perform consistently without strong, supportive, leadership.
Give your employees and your organization the edge they need to drive performance, productivity, and morale. Work with me to upskill your current leadership teams, or prepare the next generation by building skills in:
- Leading change
- Psychological safety
- Effective communication
- Strategic planning
- Enterprise thinking
- Emotional intelligence
- Supporting collaboration
- Inclusive decision-making
- Resilience and adaptability
Lead &
Inspire Change
It’s no secret that change evokes a feeling of fear or resistance in most people; And from a neuroscientific standpoint, there’s a good reason for that!
But in an environment where the pace of change is ever-accelerating, successful organizations need leaders who can pivot with speed, agility, and enthusiasm - and inspire others to do the same. Prepare your leadership team to overcome resistance to change by building skills in the following areas:
- Individual and organizational agility and resilience
- Science-based strategies for reacting to change
- Motivational coaching
- Psychological safety
- Growth mindset
- Effective communication and feedback
- Enterprise mindset
- Building trust and rapport
Foster Cohesive Relationships
Think the quality of workplace relationships isn’t your concern? Think again! Employees who struggle to trust one another also struggle with engagement,
productivity, and collaboration. Invest in your employee relationships and you invest in your organizational success. Create an environment where strong relationships thrive with the following skills:
- Self awareness
- Emotional intelligence
- Respectful communication
- Inclusion and belonging
- Building rapport
- Listening to understand
- Empowered collaboration
- Growth mindset
- Feedback and coaching
Support Employee Wellness
According to a recent Forbes article, toxic work culture is the number one factor behind increased resignations.
Performance, engagement, productivity, and retention suffer when employees feel unsupported, have lost trust in their leadership, or report to managers with unreasonable expectations, poor boundaries, and inconsistent communication.Support leadership and their teams in building healthier work environments with the following skills:
- Emotionally intelligent communication
- Authenticity
- Psychological safety
- Negotiation and boundary setting
- Feedback and coaching
- Inclusive collaboration
- Growth mindset and resilience
- Self-awareness
Drive Performance
& Innovation
Even the most motivated, talented, and cohesive teams can struggle to keep a competitive edge with today’s rapid pace of change. Innovative teams need to go
beyond their routines and push into an unfamiliar - and even uncomfortable - space if they’re going to produce new, valuable, relevant ideas. Disrupt their existing ways of thinking to spark new levels of creativity by building skills in the following areas:
- Growth mindset
- Psychological safety and risk taking
- Inclusive collaboration
- Applied curiosity
- Critical inquiry and problem solving
- Individual agility and resilience
- Emotional intelligence and empathy
- Creative exploration
Present Like a
Professional
You’ve worked hard to generate the best ideas and create the most innovative solutions - do you know how to talk about it in a way that makes others stop and take notice?
Presenting information - whether at an internal meeting or to an external client - in an engaging and memorable style is a critical skill for success. From the zoom screen, to a client call, to a big stage, get ready to shine when it matters most. Take your presentations to the next level with the following topics:
- Crafting the hook
- Storytelling and narrative creation
- Leadership presence
- Simplifying the message
- Primacy and recency effect
- Engagement tactics
- Impactful visuals and delivery
Enhance Internal Communication
Everyone has a mission statement, but how often are they updated? And how well do they align with organizational goals and culture?
Improve morale, efficiency, trust, and productivity by championing effective communication as a key value, and equipping your leaders and their teams with the tools to communicate with transparency, consistency, and clarity. Build skills across all realms with the following topics:
- Impactful feedback
- Inclusive decision-making
- Emotionally intelligent communication
- Soliciting and respecting diverse opinions
- Self-awareness and regulation
- Curious conversations
- Communication standards and expectations across mediums (email, meetings, in-person)
- Psychological safety and authenticity
- Avoiding triangulation
Define, Plan, &
Actualize Strategy
Everyone has a mission statement, but how often are they updated? And how well do they align with organizational goals and culture? Amplify the power of your mission
statement by examining organizational and individual priorities, plans, and expectations and crafting a cohesive strategy. Build and apply the following skills:
- Enterprise mindset
- Critical inquiry
- Strategic visioning
- Inclusion and belonging
- Organizational agility
- Disruptive thinking
- Problem solving and prioritization
Forge an Inclusive & Equitable Workplace
In recent years, the terms Diversity, Equity, and Inclusion (DEI) have become increasingly ubiquitous. As a topic, it is also incredibly complex and vast. As a result, not everyone
agrees on what DEI means, how it should look, or why it matters. Whether you are looking for a primer on the value of including diverse thought, an explanation of anti-discrimination laws, or guidance on anti-racist practices in the workplace, we can work together to identify the best topics to meet your organizational needs. My areas of expertise include the following topics:
- Diversity, equity, inclusion, and belonging: The basics
- Diversity, equity, inclusion, and belonging: The business case Accessibility as inclusion Diversifying policies and procedures: Best practice review and guidance
- LGTBQ Inclusion in the workplace
- Sexual harassment prevention
- Microaggressions and implicit bias
- Talking about difference
- Bystander intervention and acts of allyship
- Challenging and changing organizational culture and power structure
- Curiosity and compassion as a foundation for an inclusive workplace
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What does your process look like?Each client is unique, which means my process varies for each client. However, as a starting point you can expect that after contacting me, we will meet to discuss your needs, requirements, desired outcomes, and any time or budget constraints. After we meet I will put together a proposal of options, and review the proposal with you. A large part of my work revolves around transparency and flexibility - and you can expect those things throughout the process. I will communicate any hesitations or concerns that I may have, and encourage and expect you to do the same. I will use this feedback to adapt any plans or proposals to ensure we are fully aligned before beginning any work. Once we have a project under way, you can expect a collaborative relationship, responsive communication, and an unparalleled enthusiasm. Truly, I love what I do and likely won’t be able to hide it. You can also expect an open dialogue where we can discuss any ongoing successes or concerns and explore options for refining or improving the program as needed.
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What is a typical learning and development package?Since I have yet to find a “typical” client, I haven’t developed a “typical” package. With that said, the possibilities are nearly endless. Are you looking for a team-building session at a company event? We can do that! Are you looking to do a cohort-based program to align new leaders on company values? We can do that too. From stand alone sessions to multi-year programs, we can work together to determine what best meets your needs. Although it is less common, I also offer (and often recommend!) additional options beyond what takes place in the classroom. For example, if you’ve recognized some challenges in employee morale or performance but are unsure of the source, I would recommend we start with a diagnostic, assessment, or listening sessions. If you don’t have the resources to sustain the changes we implement in the workshops, I would recommend adding coaching sessions to follow any classroom-based learning.
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How do you measure impact?How would you like to measure impact? I often have strong recommendations, but the implementation varies depending on the time, resources, and commitment that the client can devote. At a minimum, I recommend conducting a Level 1 Evaluation (sometimes referred to as a smile sheet) to assess learners’ reactions to the training, which can help inform future training decisions. If you’re looking to go further I also recommend conducting a Level 2 Evaluation, which measures what they have learned, what they think they’ll be able to do differently, and how confident they are in these measures. I often refer to this as our “confidence and competence” assessment. Levels 3 and 4 are much less commonly used, but offer immense value! These evaluations take place over time, and assess changes in behavior (as observed by supervisors, colleagues, or represented through other quantifiable outcomes) and the results or outcomes of these changes. To evaluate behaviors and results accurately takes more time, preparation, and involvement of additional people - but can provide you with invaluable data. When we meet we can discuss all of the different options, and what will be the best fit for you.
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Are all of your programs custom?To some degree, yes. I have several frequently-requested topics that are often offered almost “off the shelf” however, even these workshops have some degree of customization to reflect the language, culture, challenges, and mission of your organization. More often than not, despite often having similar challenges, many clients are looking for bespoke solutions. And that’s where I come in. Yes, there are dozens of leaders who are struggling to align or engage their teams - but the reasons why often look different. Part of what I love the most about this work is uncovering the specific dynamics of each situation, and crafting solutions that speak directly to those needs to offer meaningful and impactful solutions.
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Do you work on-site or remotely?Either! If you are local, or you have a budget for travel, I would love to come work on-site with you! There is something truly magical about the energy of a room full of humans exploring, learning, and growing together in a shared physical space. However, I am also perfectly happy (and equipped!) to work with your team remotely if finding the time, space, or resources for on-site work is not preferable or possible. When working remotely, we will be sure to discuss any technology limitations or restrictions that you have, as I often incorporate different technologies to increase engagement, participation, and collaboration.
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What’s the largest group you will work with?That depends on a number of factors! In general, I will work with any sized-group; however there are several factors to consider. What is your goal for the event? If you are looking to create awareness around a topic, size is not as much of a factor. If you are looking to begin building trust and changing culture, groups need to be smaller to promote greater levels of engagement. This doesn’t mean I can’t (or won’t) work with your group of 1000 people - it just means we may need to break that group into multiple sessions. While I typically work as a solo practitioner, I have a network of skilled professionals who will collaborate with me on larger-scale projects requiring more hands on deck.
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What are your fees and how do you accept payment?The cost of a program will depend on a number of factors. While I start at base-level prices, I don’t think “one-size-fits-all” is ever the best approach. When pricing out your proposal I will consider the size of the program, bundles of components, level of customization, time commitment, and if you are able to share it, your budget. My end goal is to create change. If we can find a way that I can deliver the change you’re looking for, within a budget that works for me, I’m thrilled to get creative! I also know that the budget of a large, international organization is very different from that of a small non-profit or startup, and I do adjust my prices accordingly. I believe that all organizations - and their employees - deserve the support, skill, and guidance needed to create and maintain an engaged, balanced, healthy, and productive workplaces. I typically bill clients for 50% of the cost upon signing a contract, and 50% at the beginning of the program. I prefer to receive payment via ACH or check; however, we can discuss other payment options if necessary.